Terms of Service

Last Updated: 06/01/2025

By accessing the website TrueScopeAdjusters.com (“Site”) or engaging the services of TrueScope Public Adjusters, LLC (“we,” “us,” “our”), you agree to the following Terms of Service. These Terms govern your use of our Site, as well as your relationship with us as a client. If you do not agree to these Terms, you must discontinue use of the Site and our services.

TrueScope Public Adjusters, LLC provides professional public adjusting services, including insurance claim evaluation, documentation, negotiation, and settlement assistance, as well as policy review and coverage interpretation. All services are performed strictly within the scope of public adjusting as defined by applicable state laws and licensing regulations. We do not provide legal advice, contractor services, or perform physical repairs. Our services are available only in jurisdictions where we are properly licensed, currently including the State of Texas (License No. [Insert Number]) and the State of Louisiana (License No. [Insert Number]), as well as any required firm licenses.

We strive to represent your interests professionally and in good faith. However, we make no guarantees as to the outcome of any insurance claim or settlement, as all claim determinations are ultimately made by your insurance carrier. Any settlement amounts or timelines discussed are estimates only and not binding promises.

Before services commence, you must sign a written Public Adjuster Contract as required by state law. This contract will outline our fees, which are typically calculated as a percentage of the claim settlement amount. You agree to authorize your insurance company to include TrueScope Public Adjusters, LLC as a payee on any claim payment(s) up to the amount of our agreed-upon fee. You are responsible for providing accurate, complete, and timely information relevant to your claim and for notifying us promptly of any communications from your insurer. You also agree not to retain multiple public adjusters for the same claim without providing written notice to us.

We maintain strict confidentiality of your personal and claim-related information, disclosing it only to insurance carriers, contractors, attorneys, or other necessary parties to process your claim, or when required by law. The security of any electronic communications cannot be guaranteed, and you accept that we are not responsible for unauthorized access beyond our reasonable control.

All content on this Site is provided for informational purposes only and does not constitute a solicitation to perform services in any jurisdiction where we are not licensed. The materials on the Site, including text, graphics, and logos, are the intellectual property of TrueScope Public Adjusters, LLC and may not be copied, reproduced, or distributed without our written permission.

To the fullest extent permitted by law, TrueScope Public Adjusters, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising from your use of our Site or our services.

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Any disputes arising under these Terms shall be brought exclusively in the courts located in [Your County], Texas. We may update these Terms at any time by posting a revised version on the Site, and your continued use of the Site or our services constitutes acceptance of any changes.